P J Hayman & Company Ltd
Travel Insurance & Scheme Specialists

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Tunisia – Terrorist attack and aftermath

Tunisia – Terrorist attack and aftermath

Foreign Office advice

Following the recent tragedy in Tunisia, the FCO have been working closely with the Tunisian authorities to investigate the attack and the wider threat from terrorist groups in Tunisia. In an effort to assist those who are due to visit Tunisia in the near future or those currently travelling and who may be uncertain about what their travel insurance policy can do to help, please see the information below.

If you are in Tunisia and you don’t have an essential need to remain, you should leave by commercial means. Tour operators are arranging additional flights and will be organising departures for their customers. If you are travelling with a tour operator, you should contact your tour operator’s representative in the first instance.

If you are travelling independently, you should make your own arrangements to leave. Commercial airlines are operating. If you need consular assistance (above and beyond travel information) you should contact the British Embassy in Tunis.

For further information visit the FCO website at https://www.gov.uk/foreign-travel-advice/tunisia

If you have an existing P J Hayman travel insurance policy

Cancellation or Curtailment

In the first instance, policyholders will need to talk to their tour operator and/or agent with a view to getting an alternative travel destination or a full refund. Independent travellers should approach their travel and accommodation providers to see if refunds would be available.

In the event that an alternative holiday is offered and the dates of travel have changed, please contact the issuing Broker or call P J Hayman & Company on 02392 419 070 where we can update your Single Trip policy dates for you. Please note that if your trip duration has changed this may mean a change in premium. If you have an Annual Multi-trip policy, there is no need to advise us of your change of dates. We are open Monday to Friday 8am – 6pm, closed Bank Holidays.

Posted on 15th July 2015.