Meet The Broker Team
Nicky joined PJ Hayman in September 2000 and has taken on the roles of Underwriting Support and Broker Manager. She has also run the Technical, Compliance and Complaints department. In 2019, Nicky took back oversight of Broker Support, which she now combines with her other roles. Previously, Nicky worked for Personal Lines Brokers Computer Quote, Swinton Insurance and Denplan (private dental plans) as a Dental Practice Support Operator. Nicky loves to travel and is currently travelling Beach Boys ‘Kokomo’ Style, before working her way across the world. Her favourite holiday location is anywhere where there is an eternal summer: 22 °C or above.
Cheryl is the Broker Team Supervisor. She joined P J Hayman in July 2004 and specialised in Tour Operators Liability and Financial Failure cover, as well as dealing with technical referrals and general enquiries from our broker partners. Prior to PJH, she worked for a small independent broker, before moving to Royal & Sun Alliance for seven years. In the early 1990s, Cheryl became a Partner of a General Insurance Brokerage. At PJH she enjoys talking with our supporting brokers to help them. Outside of work, Cheryl would like to transport herself back to New Zealand because after spending some time touring the country, it is her favourite holiday destination.
Rob has 10 years experience in Customer Service, which includes providing Executive Support for the UK’s largest airline. He started with PJ Hayman in September 2015. After two years in PJH sales, he joined the broker support team. At PJH, Rob enjoys helping brokers and clients to get the cover that they’re looking for. In his spare time, Rob enjoys computers, technology and spending time with his young family. He would like to travel somewhere vibrant and energetic like Rio to see the carnival or India during the Holi festival. However, as a Father of two, the thought of taking his children to such an event terrifies him – so maybe this is a holiday for when they’re a little older…
Cheryl has 20 years of claims experience in the insurance industry, from dealing with travel insurance and ASU claims. After joining PJH she gained three years’ experience in sales, before joining the Broker Support team in 2019. For Cheryl, the most enjoyable aspect of Broker Support is advising different clients and the satisfaction of knowing she has helped them resolve a challenge by guiding them through the correct procedures. Cheryl would love to visit the habitat of beautiful Orangutans, in Borneo, Malaysia or Indonesia, to help with conservation work and save the species.
Lauren has been with the company since 2006 and started in the Direct Sales Department. She joined the Broker Team in 2010 and expanded her knowledge with training on Group Travel and Personal Accident insurance. Lauren is now responsible for all corporate policies, as well as providing support on our range of individual travel products. Outside of PJH, Lauren is a keen Equestrienne and loves the great outdoors. Her favourite holiday was a two week trip to Dubai and she has a long list of cultural places she plans to visit in the future.
WE ARE HERE TO HELP
For assistance with your client’s travel insurance requirements, please don’t hesitate to contact the Broker Team on 02392 419 050 or email firstname.lastname@example.org– we’ll be delighted to help!
With over 25 years of experience in travel insurance, we have created specific products to cater to specific needs. Whether you require cover for a medical condition, hazardous activities, round the world trip, Gap year, etc., we have a policy for you.
As schemes specialists, we are able to provide some unique products; these currently include: ‘Top-up’ Cancellation cover; Euro Plus (breakdown cover for people travelling to Europe); and PJH Worldwide for those who have already travelled and ex-pats.
We have a range of facilities to cover companies; ranging from Group Personal Accident and Travel to Liability cover for Tour Operators. Specific products include Business; Coach Plus Breakdown; Coach Plus Driver; and SAFI.