Coach Plus Travel


Specialist Insurance for UK and European Coach Holidays.


Coach passengers travelling within the UK or to European destinations.

  • COVID-19 Cover
  • Available to people of ALL Ages
  • Cover in line with package travel regulations
  • 24-hour emergency medical assistance

Note: The scheme is available to coach operators, coach clients of insurance intermediaries, and direct customers.


Coach Plus gives you access to first-class emergency medical assistance. Experienced coordinators and medical specialists are available 24 hours a day, 365 days a year to resolve your medical problems. They will guarantee medical costs of over £500, liaise with the treating doctor, and get you home.


Coach Plus is available to people residing in the UK*

Your journey must start and end in the United Kingdom (UK).

*United Kingdom (UK) – England, Scotland, Wales, Northern Ireland and the Isle of Man


There is no age limit.


Coach Plus Insurance is arranged by P J Hayman & Company Limited, and insured by and underwritten by AWP P&C SA, and is administered in the United Kingdom by Allianz Assistance.

Allianz Assistance is a trading name of AWP Assistance UK Ltd. AWP Assistance UK Ltd is registered in England No. 1710361. Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS. AWP Assistance UK Ltd are authorised and regulated by the Financial Conduct Authority (FCA).

AWP P&C SA is authorised and regulated by L’Autorité de Contrôle Prudentiel et de Résolution in France. Deemed authorised by the Prudential Regulation Authority (PRA). Subject to regulation by the FCA and limited regulation by the PRA. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website.


Cover includes:-

  • Cancellation / Loss of Deposite £1,500
  • Medical & Other Expenses (including Curtailment and Repatriation) up to £1,000,000
  • Hospital Benefit (not your home country) up to £450
  • Personal Money up to £200
  • Loss of Passport Expenses up to £200 (including loss or theft of visa)
  • Personal Liability up to £1,000,000
  • Travel Delay (not your home country) up to £60
  • Travel Delay Abandonment up to £1,500 (after 12 hours)
  • Legal Costs & Expenses up to £25,000

See Policy wording for full details of the cover provided under Coach Plus.


Premiums, include Insurance Premium Tax.


Brokers and Agents:

Or call 02392 419 050 Mon to Fri 9am – 5pm.

Direct Customers:

Or call us on 02392 419 855 Mon to Fri 9am – 5pm.


Coach Plus is available on an “introducer” basis with the Coach Operator using a dedicated B2C sales link.

For details, please contact Broker Development on 02392 419 050 (Mon to Fri 9am – 5pm, closed Bank Holidays).

Last updated: 3rd May 2023.


With over 25 years of experience in travel insurance, we have created specific products to cater to specific needs. Whether you require cover for a medical condition, hazardous activities, round the world trip, Gap year, etc., we have a policy for you.


As schemes specialists, we are able to provide some unique products; these currently include: ‘Top-up’ Cancellation cover; Euro Plus (breakdown cover for people travelling to Europe); and PJH Worldwide for those who have already travelled and ex-pats.


We have a range of facilities to cover companies; ranging from Group Personal Accident and Travel to Liability cover for Tour Operators. Specific products include Business; Coach Plus Breakdown; Coach Plus Driver; and SAFI.

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Specialist Insurance for UK and European Coach Holidays.