Broking

P J Hayman provides an exceptional service and it is a pleasure to deal with them. Their team has been there to support the launch of a new travel scheme and update and extend our existing schemes to ensure that we are maximising every opportunity. They have supported us with system training, staff training, and general day-to-day queries – nothing is ever too much trouble for them.

As a partner, I feel we have built a very strong working relationship, and it has been great to be able to visit their offices, and for some of their staff to visit us – putting a face to the name has really helped to strengthen our working relationship, which I can only see will continue to grow. I couldn’t ask for more.

We have been proud partners of PJ Hayman for over two years. Encephalitis is a devastating brain condition with multiple outcomes – for us, we were delighted to partner with PJ Hayman to allow our community to access tailored, specialist travel insurance coverage that they may be unable to get elsewhere. Many of our community are proud to be able to sort their travel insurance and support a good cause simultaneously. I would highly recommend all the PJ Hayman team who remain fantastic supporters of the charity and our community.

We work very closely with P J Hayman in managing a number of specialist activity-based travel schemes for our sports clients. The expertise they bring to this sector is invaluable and we consider P J Hayman very much the “go-to” specialists. They have an unrivalled understanding of the underwriting and claims issues presented by such specialist schemes, excellent market relationships, and, at a time when data is increasingly important, provide detailed and relevant management information that greatly supports the management of the scheme with both client and underwriter.

Their service over the phone is always great. They answer the phone quicker than others.

I really like how quick they are to respond by phone and email. Some other providers are really slow. They are friendly and a good team to liaise with.

In addition to the products, dealing with their Teams in Underwriting, Screening, Claims, and Management is a genuine pleasure and we hope this association continues well into the future. In particular, their approach during the challenges that the Travel Insurance market has faced in early 2020, has been professional but empathetic and that has been much appreciated by us as a Broker and our customers.

We’ve been working with P J Hayman for over 10 years now and, they are our sole Travel Provider and a key partner for our Personal Lines products.

The new system is aesthetically pleasing, intuitive, and easy to navigate.

The recent move of their web-based solutions to more user-friendly versions has been welcomed by our advisors and we look forward to seeing more products become available on that platform.

We like the simplicity of the system.