P J Hayman is shortlisted For Two Categories in the National Insurance Awards

The P J Hayman team is excited to announce that they’re on the shortlist for two categories in the 2026 National Insurance Awards, which will take place on Wednesday 25th March at the London Marriott Hotel, Grosvenor Square.

Peter Hayman is on the shortlist for the Lifetime Achievement Award. His communications team are also contenders for an award, sitting on the shortlist for Communications Team of the Year.

Now in its 13th year, the National Insurance Awards ceremony highlights exceptional performances from the most innovative teams. It also celebrates the best businesses across the insurance industry.

P J Hayman & Company Limited is a respected travel insurance provider with an unrivalled reputation. Founder and Managing Director Peter Hayman is renowned for his expertise and impact on the travel insurance industry. He has also championed the freedom to travel with confidence and is a true ambassador for P J Hayman’s inclusive ethos. All of these values are echoed by his communications team throughout a well-rounded strategy…

Which National Insurance Awards has P J Hayman been shortlisted for?

The Lifetime Achievement Award

Peter Hayman formed P J Hayman & Company Limited (PJH) in December 1990. Today, PJH has grown to become a well-recognised provider of travel insurance and scheme products in the UK.

The team are proud to nominate Peter for the Lifetime Achievement Award in recognition of his extraordinary impact on the travel insurance industry. Throughout his distinguished career, Peter has consistently championed the freedom to travel with confidence, ensuring that individuals and families feel secure wherever their journeys take them.

Peter’s influence extends far beyond his professional accomplishments. He is a deeply respected figure across numerous industry bodies and organisations, such as:

• The UK Travel Insurance Association (UKTIA), previously the Association of Travel Industry Intermediaries (ATII)). A twice past Chairman of the ATII, comprising of the majority of specialist brokers in this sector. He has twice held the post of Chairman of the ATII, which comprises the majority of specialist brokers in this sector.
• TIIC – Peter was a founding member of the Travel Insurance Industry Conference (TIIC) and he remains a member of the committee that runs the event. The TIIC has been the leading travel insurance annual conference for approximately the last 28 years.
• Associate of The Chartered Insurance Institute – Peter achieved his landmark 50th year of membership on 30/06/2025.
• The International Travel & Health Insurance Conference 2015 (held in Athens) – Peter took the stage as a speaker, talking about Coverage of Mental Health Conditions within travel and insurance.
• Peter is also a contributor to the trade press and BBC Radio.

However, Peter is not only known for his insurance expertise. He is also renowned for his warmth, integrity, and unwavering empathy. His ability to connect with people and inspire trust has made him a cherished colleague and a true ambassador for the values we as a companyhold dear.

This award would be a meaningful recognition of Peter’s remarkable career—honouring his dedication, leadership, and the positive difference he’s made to the industry and those around him.

Communications Team of The Year

P J Hayman is no stranger to challenging the status quo. In the early 2000s, we embraced various innovative technological and product changes and published our first website. Despite unforeseen challenges over the last 35 years, we’ve continued to be committed to providing exceptional service – demonstrated by our industry awards.

Today’s challenge is keeping up with how people communicate and their demand for real-time information. Working in both the B2C and B2B spaces intensifies this challenge as there are two very different requirements for communication. Brokers need easy-to-access information tailored to their level of knowledge. Customers need clear communication that guides them towards informed decisions – without industry jargon. Therefore, bridging the gap in consumer knowledge/understanding has been a key driver for our marketing approach.

Our mission is to close that knowledge gap by creating informative, engaging and reliable content for brokers and consumers. In doing so, we enable all parties to make informed decisions about whether they need travel insurance. It’s about more than just selling insurance; we want to create a positive conversation around insurance and alleviate the financial and emotional worries of travelling without the correct cover.

How have we tackled today’s challenges and promoted innovation in the industry?

• Understanding our audience has helped us to evaluate different learning styles. Listening to customer feedback has also enabled us to implement a well-rounded communications strategy.
• We effectively communicate travel rules, information and news through different media. These include social media platforms LinkedIn, Facebook, YouTube and TikTok, which support our business partners, customers and brokers by providing accessible information.
• We are enhancing our sales platforms using AI technology to assist our customers and brokers while they’re online. This will help to answer questions that might otherwise force them to abandon their journey. This also gives customers the ability to obtain help and assistance when buying cover, 24 hours a day.
• Our sales teams remain available to provide help and support during working hours.
• We share bespoke broker support content on our website with an innovative Product Selection Tool.
• We support other organisations with their marketing to reach their goals, such as the TIIC, which is a not-for-profit organisation. We are proud to be part of an initiative which has a wider positive impact.

Comment From Michelle Tressler, Product & Marketing Manager:

‘I’m sure you’ll agree that this is well-deserved recognition for Peter’s exceptional work in the industry and for our innovative marketing team with their ongoing efforts in bridging the communications gap.’

Also, best of luck to our partner Open Dialog, who’s been shortlisted for Insurtech of the Year.

Quote From Founder, Peter Hayman:

‘35 years is a milestone for any business. I have seen enormous changes in the Travel Insurance Industry during this time. It is a class of cover which, though a minnow compared to many others, touches tens of millions of people – enabling them to travel with confidence. It has been an honour and a privilege to have been a part of this sector.’

Will you be at the National Insurance Awards 2026?

View the shortlist.
Meet the judging panel.

Best of luck to all our industry peers. We’ll see you there!