Travel Plus

The maximum duration of any single trip is 94 days. If you require cover for longer periods, please contact P J Hayman & Company Limited on 02392 419 044. Alternatively, you can get a quote online via our Longstay product that provides cover for single trip travel for periods up to 18 months.

We may be able to extend an individual trip duration providing you let us know before your policy expires. Please note, we can only consider this if your existing trip duration (including the extended period) has not exceeded 94 days and at the time of requesting the extension, you are not intending to make a claim. An additional premium may be required.

If you are making several trips a year, Annual Multi-trip cover is usually the most cost-effective option. This will cover you for an unlimited number of trips in a 12 month period, each up to a maximum of 35 days on Premier or 60 days on Premier Plus (35 days if you are aged 70 years or over on the date the cover commences).

Cover for Winter Sports can be included for an additional premium. For details, see the summary of cover under section O.

The Annual Multi-trip policy will cover you for an unlimited number of trips in a 12 month period, each up to a maximum of 35 days on Premier or 60 days on Premier Plus (35 days if you are aged 70 years and over on the date cover commences).

Children can travel independently from other adult insured persons if they are under the age of 18 years and have the permission of their parent and/or guardian and are accompanied by a responsible adult e.g. on a school trip.

Note: we cannot cover unaccompanied children.

If you are making several trips a year, Annual Multi-trip cover is usually the most cost-effective option. This will cover you for an unlimited number of trips in a 12 month period, each up to a maximum of 35 days on Premier or 60 days on Premier Plus (35 days if you are aged 70 years or over on the date the cover commences).

Winter Sports cover is included automatically on Premier (up to a maximum of 21 days in any one period of insurance) and Premier Plus (up to a maximum of 45 days in any one period of insurance). For details, see the summary of cover under section O.

If you are asked to pay a small bill for medicines and/or outpatient treatment it is often easier to settle your bill direct, keep all receipts and claim for the costs incurred on your return home. If you are admitted as an inpatient, then you must contact the 24-hour Medical Emergency Service as soon as possible. They will then arrange for those medical expenses covered by the policy to be paid directly to the hospital/clinic. Please refer to your policy wording for full details.

Click here for details.

Full details of what you need to do to make a claim are also shown in your Insurance Policy.

Please note: You will be expected to follow the claims procedure shown in your Insurance Policy and to substantiate your claim by providing supporting documents.

Please refer to the Insurance Policy.

We aim to provide a first-class claims service and respond within 5 working days of receipt of correspondence.

Yes. The security of your personal information and payment details is of utmost importance to us. We use 128-bit encrypted SSL to help keep all of your data safe.

If you become ill following a positive diagnosis of Coronavirus and you are forced to cancel your trip, the insurance provides cover for any unrecoverable costs if you are unable to travel to or enter any country because you have tested positive for Coronavirus and are unable to demonstrate that you are symptom free or have tested negative for Coronavirus. This cover is only provided where you were travelling to a country which requires evidence of a negative test for Coronavirus prior to travelling to or entering the country.

There is no cover under this insurance:

• For unrecoverable costs unless you provide evidence that you have been unable to travel to or enter any country because you have tested positive for Coronavirus.

You must provide the result of a test carried out by a testing provider who has self-certified as meeting the UK Government's minimum standards for general population testing services.

You can find a list of such providers at: https://www.gov.uk/government/publications/list-of-private-providers-of-coronavirus- testing/

• For any unrecoverable costs if you are unable to provide evidence from a doctor confirming that you have contracted Coronavirus;

• If you cancelled your trip because:

- you chose to quarantine or isolate as a result of exposure to an infectious or contagious disease including Coronavirus; or

- you simply did not want to travel or had a fear of travelling.

If at any time during your trip, you become ill following a positive diagnosis of Coronavirus and you are forced to curtail your trip before completion, the insurance provides cover for any unrecoverable costs, any other pre-paid charges which you have paid or are contracted to pay, and any additional travel expenses incurred.

There is no cover under this insurance for any recoverable costs, any other pre-paid charges which you have paid or are contracted to pay, and any additional travel expenses incurred, if you are unable to provide evidence from a doctor confirming that you have contracted Coronavirus.