by Suzanne Oke | Oct 2, 2024 | Trend
Activity holidays and touring across Europe have grown in popularity. In fact, booking numbers have shot up by 10% yearly for adventure holidays, as stated by Atas, Association of Touring and Adventure Suppliers. Many travellers relish activity holidays, whether...
by Suzanne Oke | Sep 19, 2024 | Case Study
Empathy or being empathic can be a hard skill to master. Especially when you’re in a challenging situation or listening to day-to-day challenges other people face. Our customer service team listens to people each day and pays close attention to the challenging medical...
by Suzanne Oke | Sep 10, 2024 | travel advice
The European Union’s (EU’s) biometric Entry/Exit System (EES) was first on P J Hayman’s radar in 2022. Although there have been delays in actioning our latest requirement, the EU’s biometric Entry/Exit System – the EES – will be implemented...
by Suzanne Oke | Aug 29, 2024 | Insight
Travel insurance claims and the stories behind them usually appear in the media when a traveller comes into difficulty after setting out without suitable insurance. These stories make it clear how vital it is to ensure we have suitable insurance to cover a trip. Are...
by Suzanne Oke | Jul 25, 2024 | Product Focus
Travel Plus is ready for the peak holiday season! Are you and your clients? We’re pleased to share some big improvements to Travel Plus, coming on the 1st of August. We’ve made significant increases in some cover levels on both levels of cover. We have also been able...
by Suzanne Oke | Jul 22, 2024 | News
You may have been following news about the IT issues caused by the CrowdStrike outages. As you will know, many providers in the travel industry have encountered system problems, with knock-on effects for their customers and significant disruptions to travel plans....
by Suzanne Oke | Jun 25, 2024 | travel advice
Are you and your clients aware of the Global Health Insurance Card (GHIC)? Travelling to and from the EU has changed post-Brexit. However, travelling with a Global Health Insurance Card and suitable travel insurance can provide travellers with peace of mind. Prior to...
by Suzanne Oke | Jun 4, 2024 | Case Study
On Tuesday 4th June at 08:00, 25 D-Day veterans departed by ferry from P J Hayman’s closest city – Portsmouth – to France alongside a flotilla of vintage warships. These included Royal Navy patrol boats and WWII-era motor gunboat 81. Together, they set off to...
by Suzanne Oke | May 15, 2024 | travel advice
If you’ve recently questioned why is travel insurance expensive? Our knowledgeable team has uncovered the answers. Travel insurance may add to the costs of a holiday. However, travelling with a good policy in place gives you the confidence to travel without...
by David Jeffrey | May 1, 2024 | News
From the 3rd of May, improvements are coming to Free Spirit. These are designed to allow more people to go for longer trips with higher rates of cover. The product is also moving to a new A-rated underwriting capacity – Accelerant. Aside from the change of...
