Free Spirit

For travellers of any age with medical conditions.

Travel Plus

Travel Insurance, simplified.

Adventures

For hazardous activities while overseas.

Longstay & Gap Year

Insurance For Life's Great Adventures

Top Up My Cancellation Cover

Up to £50,000 additional cancellation cover.

High Value Cancellation Cover

Cover for ultra high net worth travel.

Coach Plus

Especially for Coach Trips in the Uk & Europe.

Euro Plus

European motor breakdown cover.

Travel Insurance Solutions

Travel insurance for bespoke high risks.

Cruise Travel Insurance

Find out more about our cruise specific benefits available with Free Spirit and Travel Plus.

Solo Travel Insurance

Travel Insurance to cover for those people who are travelling solo.

Medical Travel Insurance

We can cover most pre-existing medical conditions and disabilities.

High Risk Travel Insurance

P J Hayman’s range of travel insurance solutions to cover high risks.

Activity Cover

Several of our policies cover a range of activities as standard, find out more here.

UK Travel Insurance

We have policies that can provide travel insurance for UK only trips.

Mission, Vision & Values

Giving travellers the freedom to travel, with confidence.

Our History

Over thirty years providing specialist travel insurance solutions.

Reviews

Happy customers are at the heart of everything we do.

Awards

Our work has been recognised in some prestigious awards.

Our Team

The people who make P J Hayman what it is.

Our Services

P J Hayman's range of in-house services.

Broking

Work with us and learn more about travel insurance.

Open an Account

Find out how to open an account with us.

Broker Support

Useful information such as visual aids & guides.

Work With Us

View P J Hayman’s range of in-house services.

Broker Login

Click here to login to your broker account.

Contact

Find out contact details here.

You’ve Spoken, We’ve Listened

You’ve Spoken, We’ve Listened

You've Spoken, We've Listened At P J Hayman, we’re always looking for ways to improve our service. With this in mind, we’ve found a way to make our service as tailored to our clients as possible. Any feedback we’ve received, we’ve taken on board, and where possible,...

P J Hayman Supports Southwick Revival

P J Hayman Supports Southwick Revival

P J Hayman Supports Southwick Revival Southwick Revival ‘Spirit Of D-Day’ is taking place across Saturday 6th and Sunday 7th of June to commemorate the 82 nd anniversary of D-Day. Visit the sleepy, small village of Southwick, Hampshire for this nostalgic fundraising...

urban jungle logo

How Urban Jungle and P J Hayman are Challenging the Status Quo

Urban Jungle is a high-profile, tech-savvy insurance brand that focuses on putting its customers first. By thinking differently, they remove the insurance jargon to ensure digital-savvy people receive a faff-free, quick, and easy quote and apply journey.

Let’s be honest, researching the next best insurer to cover our car, home, or life is not an exciting process. Urban Jungle’s mission? To make insurance simple, fair, and affordable! With their faff-free approach, modern technology, and data science, Urban Jungle is shaking up the insurance industry and challenging the status quo in the process.

While Urban Jungle has demonstrated its ability to disrupt the home Insurance market, as a leading travel insurance specialist, P J Hayman is no stranger to questioning the status quo of the travel insurance market either. In fact, it’s one of our values.

After being introduced and receiving a tender document from Urban Jungle in late 2023, P J Hayman’s Head of Business Development, Jon Mainwaring, began the tender process to support and grow Urban Jungle’s ambitions. Shortly, a partnership and contract were formed to provide both innovative partners with a new opportunity…

The Challenge

As hinted above, the insurance industry is seen as dull but sturdy, carrying the assumption by many customers that few claims are paid out. Although car insurance is a legal requirement, it’s hard to explain why travel insurance is a good idea to Mr and Mrs Joe Public or to educate younger audiences about their consumer rights regarding travel insurance.

a board is smiling as he waits for urban jungle travel insurance

It’s the younger population under 40, ‘young renters’ and families, which Urban Jungle wishes to assist, by providing them with a fair travel insurance product easily and quickly, without the jargon. A travel insurance product that customers can buy as an add-on to their Home Insurance policy. Plus, a stand-alone retail product, which would provide value to a young (and ever-growing) tech-savvy customer base.

How P J Hayman provided Urban Jungle with a travel insurance product

P J Hayman’s aim: To create a travel insurance solution in line with Urban Jungle’s mission to offer insurance that’s fair, simple, and designed for the needs of today’s travellers.

How the P J Hayman team supported the project:

  • Selected a trusted underwriting partner and a leading healthcare solutions provider.
  • Suggested the key elements for claims assistance and claims management.
  • Made recommendations for additional levels of cover and innovations to complement the product in the future.
  • Outlined an innovative disrupter approach to make the product competitive compared to a more traditional insurance approach.
  • Ensured the product appealed to Urban Jungle’s audience and aligned with the ‘disruptor’ brand.
  • Created a flexible travel insurance product that would fit the needs of Urban Jungle’s core customer segment: 25–60-year-olds in good health with few or no pre-existing medical conditions.

The Solution: Urban Jungle Travel Insurance

Both a single and multi-trip travel insurance product, Urban Jungle Travel Insurance, can be easily added on after customers have purchased their home insurance product. Plus, it can be purchased as a stand-alone travel insurance retail product.

a Hummingbird hovers in excitement as Urban Jungle Travel Insurance

The benefits 

  • There are three cover levels in line with Urban Jungle’s Home product – ‘Basic,’ ‘Essential,’ and ‘Deluxe’ – to offer customers the flexibility to choose protection suitable for their needs.
  • It’s a standalone product available as an Annual Multi-Trip Policy to appeal to families and frequent travellers.
  • A Single-Trip Policy offers cover to individual one-off trips.
  • Winter sports and cruise options are available, subject to an additional premium.

Five Benefits of Urban Jungle Travel Insurance

1. A fair-priced product with no hidden fees.
2. Each quote can be completed, simply and quickly, with easy questions to answer.
3. You can pay monthly, allowing ultimate flexibility.
4. Changes to each policy can be made online 24/7 – no phone calls required.
5. Smooth claims process if you need to make a claim.

Cheerful young family with suitcases on floor looking at camera

10 Benefits of being a P J Hayman Partner

  1. P J Hayman is an unrivalled travel insurance specialist with over 30 years’ travel insurance expertise, who has been providing Travel Insurance solutions to the UK market since 1990.
  2. The P J Hayman team builds and maintains good relationships with a wide network of claims companies and underwriters.
  3. P J Hayman has an agile team that can provide several services. From claims to marketing, broker, and customer support, our knowledgeable team works together under one roof.
  4. Expertise in pricing and data analysis.
  5. A strong focus on positive customer outcomes and the ability to be flexible and innovative to meet changing customer needs.
  6. The P J Hayman team can quickly respond to client proposals, before working on projects within short time frames from 3-12 months.
  7. P J Hayman is an FCA-regulated company, ensuring mandatory checks are completed before working with each underwriter or service provider.
  8. P J Hayman has synergy in the field of innovation. With many years of trading, they have led the travel insurance market in several significant improvements to meet customer needs.
  9. Scale and commitment to support each partner’s growth plans are provided, with large-scale affinity partners.
  10. A UK-based team of humans.

Discover P J Hayman’s key partners and what they have to say about their experience.

10 benefits of becoming a PJH partner

A Quote from Jon Mainwaring, Head of Business Development

“It’s exciting to partner with disruptors and innovators such as Urban Jungle, and we’re delighted to help bring a Travel Insurance solution to a new market. There are still a high percentage of travellers who don’t appreciate the need for insurance, and I’m sure Urban Jungle will help to educate and inform as well as make the process of arranging the right cover clear and simple.”

Quote from Michelle Merritt, Product and Marketing Manager

“It has been great to collaborate with Urban Jungle to bring a new product to market, blending their tech-savvy approach with PJ Hayman’s unique market experience.”

Quote from Urban Jungle

“At Urban Jungle, we’ve always had the goal of helping customers get fairer cover across a range of insurance products, so it’s fantastic to be launching travel insurance alongside P J Hayman. Just like our flagship home insurance products, our travel insurance is designed to be simple, clear, and fair, and customers can get insured in minutes.”

P J Hayman’s Services

Together, using the latest technology, Urban Jungle and P J Hayman challenged the status quo to create a fair, faff-free travel insurance product.

Today, they continue to work side by side. P J Hayman is still available to provide Urban Jungle with ongoing support. While Urban Jungle looks out for its next opportunity to shake up the insurance industry! Stay tuned.

See how P J Hayman’s range of services can support you, your brokers, and your business venture into travel insurance.