P J Hayman Takes Off by Launching PJH Flight Delay

This August, in partnership with global InsurTech company Blink Parametric UK Limited, specialist travel insurance provider P J Hayman has enhanced its innovative product range further to launch PJH Flight Delay. PJH Flight Delay is a quick and seamless flight delay benefit which aims to help UK travellers travel with confidence by providing access to a VIP lounge or a voucher if their flight is delayed by two hours or more.

PJH Flight Delay will be included as an additional benefit to P J Hayman’s specialist travel insurance products Free Spirit and Travel Plus. Adding PJH Flight Delay to Travel Plus will echo the product’s quick and simple proposition by adding a benefit where demand is increasing for real-time support. Adding PJH Flight Delay to Free Spirit secures it as the first impaired life travel insurance policy on the market, with a dedicated flight delay service.

At a time when flight delays have increased by 159.1% since 2015 across Europe due to staffing shortages, alongside unforeseen global conflicts, IT outages and natural disasters, together with lengthy queues to walk through the EU’s Entry Exit System (EES), PJH Flight Delay provides a proactive, real-time service that improves the flight delay and claims experience.

The Key Benefits of PJH Flight Delay

Included in a Free Spirit or Travel Plus policy at no extra cost
Your claim is provided instantly and seamlessly
No proof is required because a claim form isn’t needed
The average resolution time is four minutes
You have access to a lounge pass or a £25 voucher for Amazon, Boots, Uber or Costa

Michelle Tressler, Product Strategy Manager at P J Hayman & Company Limited, said:

“We’re delighted to launch this new flight delay benefit, which responds to a genuine customer need by providing practical support when travel disruption occurs. Putting customers at the heart of our product strategy is fundamental to us, and this latest development reinforces our commitment to helping people travel with confidence.”

Jon Mainwaring, Head of Business Development and Marketing said:

“Our customers want the confidence to travel knowing they have protection that works for them when they need it most. This new benefit builds on that promise, delivering an innovative layer of value that makes our travel insurance even more compelling.”