Free Spirit

For travellers of any age with medical conditions.

Travel Plus

Travel Insurance that gives you more.

Adventures

For hazardous activities while overseas.

Longstay & Backpacker

For all types of extended trips.

Top Up My Cancellation Cover

Up to £50,000 additional cancellation cover.

High Value Cancellation Cover

Cover for ultra high net worth travel.

Coach Plus

Especially for Coach Trips in the Uk & Europe.

Euro Plus

European motor breakdown cover.

Travel Insurance Solutions

Travel insurance for bespoke high risks.

Cruise Travel Insurance

Find out more about our cruise specific benefits available with Free Spirit and Travel Plus.

Solo Travel Insurance

Travel Insurance to cover for those people who are travelling solo.

Medical Travel Insurance

We can cover most pre-existing medical conditions and disabilities.

High Risk Travel Insurance

P J Hayman’s range of travel insurance solutions to cover high risks.

Activity Cover

Several of our policies cover a range of activities as standard, find out more here.

UK Travel Insurance

We have policies that can provide travel insurance for UK only trips.

Mission, Vision & Values

Giving travellers the freedom to travel, with confidence.

Our History

Over thirty years providing specialist travel insurance solutions.

Reviews

Happy customers are at the heart of everything we do.

Awards

Our work has been recognised in some prestigious awards.

Our Team

The people who make P J Hayman what it is.

Our Services

P J Hayman's range of in-house services.

Broking

Work with us and learn more about travel insurance.

Open an Account

Find out how to open an account with us.

Broker Support

Useful information such as visual aids & guides.

Work With Us

View P J Hayman’s range of in-house services.

Broker Login

Click here to login to your broker account.

Contact

Find out contact details here.

P J Hayman’s Broker Christmas Competition

P J Hayman’s Broker Christmas Competition

P J Hayman's Broker Christmas Competition  Broker Christmas competitions are what we love to run in the lead up to the Yuletide festivities, to engage with brokers near and far. Our competitions are open to all brokers up and down the country. Whether you’ve been...

P J Hayman Travel Insurance has a Kind-Hearted Team

P J Hayman Travel Insurance has a Kind-Hearted Team

P J Hayman Travel Insurance has a Kind-Hearted Team In a world where unforeseen, global disasters and challenges are commonplace, we should try to be kind-hearted. Our patient, understanding customer services team are always at hand to deliver a kind service. Instead...

2025 Defaqto logo

Free Spirit’s Super Duper Cover is Rated 5 Stars by Defaqto

What is a Defaqto rating?

You may have seen Defaqto mentioned when looking at insurance, or you’ve seen them featured in news articles. Defaqto is one of the most trusted sources for information on the quality of products and their ratings are based on facts rather than opinions. They continually examine and compare the market so you can relax knowing you have an expertly rated policy. 80% of consumers say that seeing a Defaqto Star Rating reassures them about the product.

P J Hayman are proud to share that for the 8th year in a row, our Free Spirit travel insurance policy has been given a five-star Defaqto rating for its ‘Super Duper’ cover level. Rest assured that we have been assessed and rated as one of the highest quality offerings in the market.

What do the ratings mean?

The Defaqto ratings are calculated based on how comprehensive the products are. For instance, a 1-star product is a very basic policy that offers only a few benefits. While a 5-star product is rated ‘excellent’ with a comprehensive range of benefits. That’s where our Free Spirit ‘Super Duper’ cover sits!

Why does this differ from other rating systems?

The Defaqto rating system rates products based on their features. Other rating/reviewing systems such as Trustpilot, display opinions on a company or service. It is important when researching for insurance that you look at both of these factors. A high Defaqto rating means you are getting one of the best quality offerings on the market. While, Trustpilot shows you that other people who have used them, have also had a positive experience. Free Spirit is constantly working towards delivering an efficient and friendly service whilst providing products that offer value to travellers.

How does this compare to a comparison site?

Unlike a comparison site, Defaqto rates each product on a variety of factors. Such as, their range of benefits, consumer appeal data and market feedback. Plus, they are rated by a team of Defaqto’s experts. By using customer insight, they are ensuring that the products they rate highly, are what the travel insurance market is looking for. Whilst a comparison site can be useful to look at many different options in one place, the Defaqto rating will help to narrow down your search based on the quality of the products on offer.

How you can make the most of Defaqto ratings

The ratings are there to help narrow down a large market of products, so you know you have comprehensive cover. When you purchase a Free Spirit ‘Super Duper’ policy, whether it is a single trip or an annual multi-trip policy, you get the peace of mind of knowing experts have rated it.

We pride ourselves on being an insurance specialist who can cover a host of scenarios. Particularly when it comes to pre-existing medical conditions, and we are proud that our policy is recognised by Defaqto as being ‘excellent’*.

Why not find out more about our 5-star Defaqto rating and our ‘Super Duper’ level of cover, or get a no-obligation quote today.

*Free Spirit ‘Super Duper’ level of cover is rated 5 Star by Defaqto which means that it has been independently verified to provide one of the highest quality offerings in the market

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