Free Spirit

For travellers of any age with medical conditions.

Travel Plus

Travel Insurance that gives you more.

Adventures

For hazardous activities while overseas.

Longstay & Backpacker

For all types of extended trips.

Top Up My Cancellation Cover

Up to £50,000 additional cancellation cover.

High Value Cancellation Cover

Cover for ultra high net worth travel.

Coach Plus

Especially for Coach Trips in the Uk & Europe.

Euro Plus

European motor breakdown cover.

Broker Page

Find useful product information.

Mission, Vision & Values

Giving travellers the freedom to travel, with confidence.

Our History

Over thirty years providing specialist travel insurance solutions.

Reviews

Happy customers are at the heart of everything we do.

Awards

Our work has been recognised in some prestigious awards.

Our Team

The people who make P J Hayman what it is.

Contact

All P J Hayman Key Contacts and how to get in touch.

Go green for responsible travel banner image

Go Green for Responsible Travel

Responsible travel may appeal to you if you’re conscious about your impact on the environment when planning a worldwide trip. Travelling to far-flung destinations is an exciting prospect, which...

the luxury travel fair banner image

Meet P J Hayman at The Luxury Travel Fair 2025

We’re thrilled to be exhibiting at The Luxury Travel Fair from Thursday 6th – Sunday 9th November, at Olympia London. On stand LT-B06, we’ll be showcasing our unique and flexible products, which...

top up cancellation

How Does Top Up My Cover Work?

With the cost of going on holiday steadily rising, it’s important to be aware of the top-up cover options out there if you have to cancel or curtail (cut short) your holiday. Most travel...

Insurance policy claims

Travel Insurance Claims: Explained

When choosing a travel insurance policy, you’ll focus on weighing up the various benefits on offer and make a decision based on factors such as competitive pricing, value for money, and your...

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Working Abroad Wisely: The Do’s and Don’ts

Working abroad could be the ideal solution to you being able to travel for long periods of time. Maybe you’re planning a gap year, backpacking trip, or just fancy a long holiday? There is a lot...

How Can We Help?

We’re here to help with any questions or concerns you may have. Find all the contact information you require for each product below.

Contact information for policy and payment enquires

Customer Service Information
Claims Contact Information
Medical Assistance Contact Information
Product Login and Policy Details
Free Spirit Travel Insurance
direct.sales@pjhayman.com

P J Hayman: 02392 419 080

Cover Sections A-O:
freespirit@claimsconsortiumgroup.
co.uk

+44 (0)1608 641351

Gadget Cover (Section P): claims@theoxfordclaimscompany.
co.uk

+44 (0)1865 745566

Internationalhealthcare@healix.com
Healix Medical Assistance Services: 0208 608 4227
Adventures
info@pjhayman.com

P J Hayman: 02392 419 093

claims@pjhayman.com

P J Hayman: 02392 419 895

PJHaymanSompo@healix.com
Healix Medical Assistance Team:
+44 (0) 208 608 4254
BBCPA 50 Plus Travel Insurance
BBCPAtravel@csis.co.uk

CSIS Travel Team:
01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operation@maydayassistance.com

International Medical Emergency Assistance Number:
+44 (0) 1273 624 661

Coach Plus
medical@allianz-assistance.co.uk

Emergency Assistance from outside the UK call:+44 (0) 20 8603 9856
or fax:+44 20 8603 0204.

Emergency Assistance from within the UK, call:020 8603 9856
or fax:020 8603 0204.

Combined Service Travel Cover
membersshipschemes@pjhayman.com

P J Hayman: 02392 419009

claims@rogerrich.co.uk

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351

operations@maydayassistance.com

International Medical Emergency Assistance number:
+44 (0) 1273 624 661

CSPA Travel Cover
cspatravel@csis.co.uk

CSIS: 01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance number:
+44 (0) 1273 624 661

CSSC Travel 40Plus Insurance
travel50plus@csis.co.uk

CSIS Travel Team:
01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance number:+44 (0) 1273 624 661

Euro Plus
If your vehicle breaks down in the territorial limits (UK) call the 24 Hour Control Centre on: 01206 714 335

For assistance in the territorial limits (Europe) call: 0044 1206 714 335

Emergency Assistance outside your home country: +44 (0) 1206 714 335

Emergency Assistance within your home country:01206 714 335

FPS Travel Cover
direct.sales@pjhayman.com

P J Hayman: 02392 419 856

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
International Medical Emergency Assistance Number:+44 (0) 1273 624 661
GEM Euro Plus
If your vehicle breaks down in the territorial limits (UK) call the Control Centre:01206 714 335

For assistance in the territorial limits (Europe) call: 0044 1206 714 335

enquiries@call-assist.co.uk

24 hr Emergency Assistance:
+44 (0) 1206 714 335

HASSRA Travel Insurance
hassratravel@csis.co.uk

CSIS Travel Team:
01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance:
+44 (0) 1273 624 661

High Value Cancellation Cover
info@pjhayman.com

02392 419 050

0207 977 5700
Call 9am - 5pm
Monday to Friday
NARPO Travel Insurance
narpo@csis.co.uk

CSIS Travel Team:
01608 641351

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
International Medical Emergency Assistance:
+44 (0) 1273 624 661

NFOP Travel Insurance
nfoptravel@csis.co.uk

CSIS Travel Team:
01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance:
+44 (0) 1273 624 661

NHSRF Travel Insurance
nhsrftravel@csis.co.uk

CSIS Travel Team:
01622 766960

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance:
+44 (0) 1273 624 661

Open Travel Insurance
oti@grove-dean.co.uk

Grove & Dean Private Clients Limited Travel Team: 0800 221 8800

Roger Rich & Company Travel Claims Helpline:+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance:
+44 (0) 1273 624 661

P J Hayman Worldwide - Global Voyager
info@pjhaymanworldwide.com

P J Hayman:+44 (0) 2392 419 050

Call: (UK)+44 (0) 2920 474239
Fax:(UK) +44 (0) 2920 468797
ops@northcottglobalsolutions.com

Emergency 24 Hour Medical Assistance & Pre-Authorisation Helpline:(UK)
+44 (0) 2920 468794

P J Hayman Worldwide - High Risk Voyager
info@pjhaymanworldwide.com

P J Hayman:+44 (0) 2392 419 050

admin@csal-claims.co.uk

Call: (UK)
+44 (0) 1702 427 172

Visit www.csal.co.uk

ops@northcottglobalsolutions.com

Emergency 24 Hour Medical Assistance Helpline (UK) call:
+44 (0) 207 183 8910

Back up Mobile (UK):
+44 (0) 7785 627433
or Fax: +44 (0) 207 183 8919

P J Hayman Worldwide - Voyager Plus
info@pjhaymanworldwide.com

P J Hayman:+44 (0) 2392 419 050

admin@csal-claims.co.uk

Call: (UK)
+44 (0) 1702 427172

Visit www.csal.co.uk

operations@global-response.co.uk

International Medical Emergency Assistance:
+44 (0) 2920 468794
RPOAS Travel Insurance
rpoas@grove-dean.co.uk

Grove & Dean Private Clients Limited Travel Team:0330 094 5375

Roger Rich & Company:
+44 (0) 1608 641 351
operations@maydayassistance.com

International Medical Emergency Assistance:
+44 (0) 1273 624 661

Top Up My Cover (TUMC)
Info@pjhayman.com

P J Hayman:02392 419 882

claims@pjhayman.com

Call P J Hayman & Company Limited: 02392 419 045

Travel Plus
direct.sales@pjhayman.com

P J Hayman: 02392 419 044

Cover Sections A-M and Cover Section O, Roger Rich & Company:
+44 (0)1608 641 351

Gadget Cover (Section N) call The davies-group: 0330 102 8698

internationalhealthcare@healix.com

Healix Medical Assistance Services are available on:
+44 (0) 203 869 1108

Venturesure
customerservices@pjhayman.com

Customer Services UK:
023 9241 9026

Medical & Emergency Assistance:
+44 (0) 203 137 6512
Longstay & Backpacker
direct.sales@pjhayman.com

P J Hayman: 02392 419 011

For canellation, delayed departure or personal possessions telephone
P J Hayman & Company Limited:
+44 (0)2392 419 866.
For Gadget Cover call:
+44 (0)1865 745566

Email:claims@theoxfordclaimscompany.co.uk

Medical assistance number:
+44 (0) 208 608 4254

P J Hayman’s Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9am - 5pm
9am - 5pm
9am - 5pm
9am - 5pm
9am - 5pm
Closed
Closed