Free Spirit

For travellers of any age with medical conditions.

Travel Plus

Travel Insurance that gives you more.

Adventures

For hazardous activities while overseas.

Longstay & Backpacker

For all types of extended trips.

Top Up My Cancellation Cover

Up to £50,000 additional cancellation cover.

High Value Cancellation Cover

Cover for ultra high net worth travel.

Coach Plus

Especially for Coach Trips in the Uk & Europe.

Euro Plus

European motor breakdown cover.

Staycationplan

Designed for UK-based holidays.

Mission, Vision & Values

Giving travellers the freedom to travel, with confidence.

Our History

Over thirty years providing specialist travel insurance solutions.

Reviews

Happy customers are are the heart of everything we do.

Awards

Our work has been recognised in some prestigious awards.

Our Team

The people who make P J Hayman what it is.

Contact

All P J Hayman Key Contacts and how to get in touch.

Free Spirit’s 5 Star Rating

Free Spirit’s 5 Star Rating

Free Spirit Super Duper has again achieved a 5-star rating from defaqto, making it the 7th year in a row we have had the rating. Who is defaqto? You may be familiar with defaqto and defaqto Star...

travel trends blog image

Top Travel Trends for 2024

This is the time of year when many speculate what may shape the travel industry in the coming year. We tend to read, listen to, and discuss a wide range of industry figures, so we've put together...

Free Spirit Archives

You can find all important information and documents for previous Free Spirit policies below. If you are not able to find what you are looking for, please get in touch with us.

Policies purchased from 7th March 2023 – January 31st 2024

24hr Emergency Medical Assistance

If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.

Email: internationalhealthcare@healix.com

Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.

The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.

Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.

Making a Claim - Policies purchased prior to March 2023

For Sections A1, B1 to B12 & B14

If you require a claim form please visit the subitaclaim website.

Telephone: 01702 553 443

Email: info@csal.co.uk

Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD

Section B13 - Gadget Cover

If you require a claim form visit the online claims portal

Telephone: 0330 102 8698

Email: gadgetclaims@davies-group.com

End Supplier Failure Insurance Claims

Visit the ipplondon website

Telephone: +44 (0) 345 266 1872

Email: Insolvency-claims@ipplondon.co.uk

Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom

You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.

Documents

Policies purchased from 15th November 2022

24hr Emergency Medical Assistance

If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.

Email: internationalhealthcare@healix.com

Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.

The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.

Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.

Making a Claim - Policies purchased prior to March 2023

For Sections A1, B1 to B12 & B14

If you require a claim form please visit the subitaclaim website.

Telephone: 01702 553 443

Email: info@csal.co.uk

Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD

Section B13 - Gadget Cover

If you require a claim form visit the online claims portal

Telephone: 0330 102 8698

Email: gadgetclaims@davies-group.com

End Supplier Failure Insurance Claims

Visit the ipplondon website

Telephone: +44 (0) 345 266 1872

Email: Insolvency-claims@ipplondon.co.uk

Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom

You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.

Documents