Free Spirit

For travellers of any age with medical conditions.

Travel Plus

Travel Insurance that gives you more.

Adventures

For hazardous activities while overseas.

Longstay & Backpacker

For all types of extended trips.

Top Up My Cancellation Cover

Up to £50,000 additional cancellation cover.

High Value Cancellation Cover

Cover for ultra high net worth travel.

Coach Plus

Especially for Coach Trips in the Uk & Europe.

Euro Plus

European motor breakdown cover.

Staycationplan

Designed for UK-based holidays.

Mission, Vision & Values

Giving travellers the freedom to travel, with confidence.

Our History

Over thirty years providing specialist travel insurance solutions.

Reviews

Happy customers are are the heart of everything we do.

Awards

Our work has been recognised in some prestigious awards.

Our Team

The people who make P J Hayman what it is.

Contact

All P J Hayman Key Contacts and how to get in touch.

Specialist Travel Insurance for Veterans banner

Specialist Travel Insurance for Veterans

On Tuesday 4th June at 08:00, 25 D-Day veterans departed by ferry from P J Hayman’s closest city – Portsmouth - to France alongside a flotilla of vintage warships. These included Royal Navy...

travel insurance expensive

Why is travel insurance expensive?

If you've recently questioned why is travel insurance expensive? Our knowledgeable team has uncovered the answers. Travel insurance may add to the costs of a holiday. However, travelling with a...

Free Spirit Improvements

From the 3rd of May, improvements are coming to Free Spirit. These are designed to allow more people to go for longer trips with higher rates of cover. The product is also moving to a new A-rated...

product manager

Meet P J Hayman’s Product Manager

We recently welcomed Michelle to our team as our new Product Manager. Michelle brings a wealth of expertise to our friendly team of expert advisors. She'll be reviewing our range of products,...

set-jetting-banner-image

How Our Broker Team Would Embrace Set Jetting

Set jetting is a growing travel trend. Have you heard of it? It’s when we're inspired to visit a location we've seen in a top film or TV show. If you watched the Oscars or BAFTA, you would have...

Free Spirit Archives

You can find all important information and documents for previous Free Spirit policies below. If you are not able to find what you are looking for, please get in touch with us.

Policies purchased from January 31st 2024 – April 1st 2024

24hr Emergency Medical Assistance

If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.

Email: internationalhealthcare@healix.com

Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.

The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.

Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.

Making a Claim - Policies purchased prior to April 1st 2024

For Sections A1, B1 to B12 & B14

If you require a claim form please visit the subitaclaim website.

Telephone: 01702 553 443

Email: info@csal.co.uk

Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD

 

Section B13 - Gadget Cover

If you require a claim form visit the online claims portal

Telephone: 0330 102 8698

Email: gadgetclaims@davies-group.com

 

End Supplier Failure Insurance Claims

Visit the ipplondon website

Telephone: +44 (0) 345 266 1872

Email: Insolvency-claims@ipplondon.co.uk

Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom

 

You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.

Documents

Policies purchased from 7th March 2023 – January 31st 2024

24hr Emergency Medical Assistance

If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.

Email: internationalhealthcare@healix.com

Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.

The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.

Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.

Making a Claim - Policies purchased prior to January 31st 2024

For Sections A1, B1 to B12 & B14

If you require a claim form please visit the subitaclaim website.

Telephone: 01702 553 443

Email: info@csal.co.uk

Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD

 

Section B13 - Gadget Cover

If you require a claim form visit the online claims portal

Telephone: 0330 102 8698

Email: gadgetclaims@davies-group.com

 

End Supplier Failure Insurance Claims

Visit the ipplondon website

Telephone: +44 (0) 345 266 1872

Email: Insolvency-claims@ipplondon.co.uk

Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom

 

You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.

Documents

Policies purchased from 15th November 2022

24hr Emergency Medical Assistance

If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.

Email: internationalhealthcare@healix.com

Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.

The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.

Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.

Making a Claim - Policies purchased prior to March 2023

For Sections A1, B1 to B12 & B14

If you require a claim form please visit the subitaclaim website.

Telephone: 01702 553 443

Email: info@csal.co.uk

Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD

Section B13 - Gadget Cover

If you require a claim form visit the online claims portal

Telephone: 0330 102 8698

Email: gadgetclaims@davies-group.com

End Supplier Failure Insurance Claims

Visit the ipplondon website

Telephone: +44 (0) 345 266 1872

Email: Insolvency-claims@ipplondon.co.uk

Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom

You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.

Documents