Free Spirit Archives
You can find all important information and documents for previous Free Spirit policies below. If you are not able to find what you are looking for, please get in touch with us.
Policies purchased from January 31st 2024 – April 1st 2024
24hr Emergency Medical Assistance
If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.
Email: internationalhealthcare@healix.com
Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.
The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.
Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.
Making a Claim - Policies purchased prior to April 1st 2024
For Sections A1, B1 to B12 & B14
If you require a claim form please visit the subitaclaim website.
Telephone: 01702 553 443
Email: info@csal.co.uk
Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD
Section B13 - Gadget Cover
If you require a claim form visit the online claims portal
Telephone: 0330 102 8698
Email: gadgetclaims@davies-group.com
End Supplier Failure Insurance Claims
Telephone: +44 (0) 345 266 1872
Email: Insolvency-claims@ipplondon.co.uk
Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom
You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.
Documents
Policies purchased from 7th March 2023 – January 31st 2024
24hr Emergency Medical Assistance
If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.
Email: internationalhealthcare@healix.com
Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.
The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.
Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.
Making a Claim - Policies purchased prior to January 31st 2024
For Sections A1, B1 to B12 & B14
If you require a claim form please visit the subitaclaim website.
Telephone: 01702 553 443
Email: info@csal.co.uk
Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD
Section B13 - Gadget Cover
If you require a claim form visit the online claims portal
Telephone: 0330 102 8698
Email: gadgetclaims@davies-group.com
End Supplier Failure Insurance Claims
Telephone: +44 (0) 345 266 1872
Email: Insolvency-claims@ipplondon.co.uk
Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom
You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.
Documents
Policies purchased from 15th November 2022
24hr Emergency Medical Assistance
If urgent assistance is required, call the 24-hour emergency medical assistance service helpline on +44 (0) 203 819 7170.
Email: internationalhealthcare@healix.com
Callers should quote 'Free Spirit Travel Insurance' when connected to an operator.
The emergency medical assistance service will ensure that medical emergency services are made available to you and will be based entirely upon medical necessity depending on your state of health.
Please remember this is not a private health insurance and be aware of excessive treatment charges. If you need simple outpatient treatment of the sort you can pay for locally, you can make your claim once you return home (you must provide valid receipts or invoices). If you are in any doubt you can call the emergency medical assistance service for help and advice.
Making a Claim - Policies purchased prior to March 2023
For Sections A1, B1 to B12 & B14
If you require a claim form please visit the subitaclaim website.
Telephone: 01702 553 443
Email: info@csal.co.uk
Or write to:
Claims Settlement Agencies
308-314 London Road
Hadleigh
Benfleet
Essex
SS7 2DD
Section B13 - Gadget Cover
If you require a claim form visit the online claims portal
Telephone: 0330 102 8698
Email: gadgetclaims@davies-group.com
End Supplier Failure Insurance Claims
Telephone: +44 (0) 345 266 1872
Email: Insolvency-claims@ipplondon.co.uk
Or write to:
IPP Claims at Sedgwick
Oakleigh House
14-15 Park Place
Cardiff
CF10 3DQ
United Kingdom
You should quote ‘Free Spirit Travel Insurance’ in all communications until you recieve your unique reference number.