by Suzanne Oke | Apr 18, 2024 | News
We recently welcomed Michelle to our team as our new Product Manager. Michelle brings a wealth of expertise to our friendly team of expert advisors. She’ll be reviewing our range of products, while managing and onboarding new ones. The role of a Product Manager...
by Suzanne Oke | Apr 2, 2024 | Case Study
Call centres operate to provide a service, such as receiving incoming calls or offering support and advice. Each call centre will differ depending on its industry, purpose, and responsibility. While each member of the call centre team is responsible for communicating...
by Suzanne Oke | Mar 22, 2024 | Trend
Set jetting is a growing travel trend. Have you heard of it? It’s when we’re inspired to visit a location we’ve seen in a top film or TV show. If you watched the Oscars or BAFTA, you would have noticed that many nominations were set within desirable...
by Suzanne Oke | Mar 8, 2024 | News
Southwick Revival ‘Spirit Of D-Day’ is taking place across Saturday 8th and Sunday 9th of June to commemorate the 80th anniversary of D-Day. Visit the sleepy, small village of Southwick, Hampshire for this nostalgic fundraising event, in aid of the Armed Forces...
by Suzanne Oke | Mar 5, 2024 | Product Focus
Exclusive holidays appeal to the 59% of travellers who’ll be spending more in 2024 on their holidays. Their holidays may include all-inclusive stays on intimate cruise ships, idyllic islands, or luxury villas. These can include personalised itineraries, menus, and...
by Suzanne Oke | Feb 28, 2024 | Product Focus
Luxurious holidays and multigenerational holidays have been increasing in popularity for some time. In a recent article in the Sunday Times, it revealed that Grandparents are treating their families to luxurious holidays. Some are even spending up to £100,000 to make...
by Suzanne Oke | Feb 6, 2024 | News
Free Spirit Super Duper has again achieved a 5-star rating from defaqto, making it the 7th year in a row we have had the rating. Who is defaqto? You may be familiar with defaqto and defaqto Star Ratings after seeing them in The Daily Mail, The Telegraph, and...
by Suzanne Oke | Feb 1, 2024 | News
We’re pleased to advise that with effect from Thursday 1st February our Adventures and Top Up My Cancellation products will be underwritten by Endurance Worldwide Insurance Limited, a wholly owned subsidiary of Sompo International Holdings Ltd. Partnering with...
by Suzanne Oke | Dec 15, 2023 | Trend
This is the time of year when many speculate what may shape the travel industry in the coming year. We tend to read, listen to, and discuss a wide range of industry figures, so we’ve put together some of these predictions. These are shared by most of the...
by Suzanne Oke | Oct 31, 2023 | Insight
ETIAS stands for: European Travel Information and Authorisation System. From the middle of 2025, the European Commission has plans to launch a US style electronic travel authorisation system (ETIAS). After it was first announced in 2016 by the European Commission....
